Refund Policy

Our Return and Refund Policy was last updated 01 May 2023

Thank you for shopping at jewellerystore.nz.

If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.

The following terms are applicable for any products that you’ve purchased from us.

Interpretation and Definitions

Interpretation

The words in which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.

Definitions

For the purposes of this Return and Refund Policy:

“Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to jewellerystore

“Goods” refers to the items offered for sale.

“Orders” means a request by you to purchase goods from us.

“Website” refers to jewellerystore.nz, accessible from https://jewellerystore.nz

“You” means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

Conditions for Returns

Due to hygiene reasons and the nature of the goods sold, returns are not available.

 

Consumer Guarantees Act

Goods are sold in accordance with the Consumer Guarantees Act. If goods are used for commercial or business purposes the CGA does not apply.

Returning Goods

You are responsible for the cost and risk of returning the goods to Us. Please get in touch for a return address.

 

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us.